Effective Date: 10/07/2024
Welcome to DoplexTV's Privacy Policy. Your privacy is important to us, and we are committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access or use our IPTV and online VOD streaming platform ("Platform"). By using DoplexTV, you agree to the collection and use of information as described in this Privacy Policy.
1.1 Personal Information: When you create an account or interact with our Platform, we may collect personal information such as your name, email address, billing information, and other relevant details.
1.2 Usage Information: We may collect information about your interactions with our Platform, including your IP address, device type, browser type, pages visited, and actions taken.
1.3 Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your browsing experience and analyze usage patterns. You can manage your cookie preferences through your browser settings.
2.1 To Provide Services: We use your information to operate, maintain, and improve our Platform, including delivering content, processing payments, and providing customer support.
2.2 To Personalize Content: We may use your information to personalize your experience on DoplexTV, including recommending content based on your preferences and viewing history.
2.3 To Communicate: We may send you administrative notifications, updates about our services, promotional offers, and other communications based on your preferences.
3.1 Service Providers: We may share your information with trusted third-party service providers who assist us in operating our Platform, processing payments, and delivering services.
3.2 Legal Compliance: We may disclose your information if required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of DoplexTV, our users, or others.
4.1 Data Security: We implement security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure.
5.1 Account Information: You may update or delete your account information at any time by logging into your account settings.
5.2 Marketing Communications: You can opt-out of receiving promotional emails from us by following the unsubscribe instructions provided in the email.
DoplexTV is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete the information as soon as possible.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated Privacy Policy on DoplexTV. Your continued use of our Platform after such changes constitutes acceptance of the updated Privacy Policy.